Shepherd ChMS
Terms of Service
Last updated: 26 Oct 2026
These Terms govern access to and use of Shepherd ChMS, a church management platform for ministry teams. By using Shepherd, you agree to these Terms on behalf of yourself and, where applicable, the church or organisation you represent.
Use of Shepherd
Shepherd may be used only for lawful church administration, ministry communication, pastoral care, attendance, giving, events, and related operational purposes. You are responsible for keeping account credentials secure and for all activity under your account.
Church data and responsibility
Churches retain responsibility for the information they enter into Shepherd, including the accuracy of records, permissions for staff users, consent and lawful basis for communications, and compliance with applicable privacy, employment, child protection, financial, and communications laws.
Messaging
Shepherd may send WhatsApp, email, SMS, or other messages through third-party providers. You agree to use messaging features responsibly, only contact people where you have permission or another lawful basis, and honour opt-out or unsubscribe requests promptly.
Subscriptions and availability
Paid plans, limits, and features may vary by subscription. We aim to keep Shepherd reliable, but we do not guarantee uninterrupted or error-free service. We may improve, change, suspend, or discontinue features as needed to protect users and maintain the platform.
Acceptable use
You may not use Shepherd to send spam, harass people, upload unlawful content, attempt unauthorised access, interfere with the platform, misuse integrations, or violate provider rules including Meta, WhatsApp, Twilio, payment, or email policies.
Limitation of liability
To the fullest extent permitted by law, Shepherd is provided without warranties beyond those expressly stated. We are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the service.
Contact
For questions about these Terms, contact hello@get-shepherd.net.